FAQ

Home / FAQ


How to register a domain?

First make sure the domain you want is available, if so then fill the form and attach the necessary documents.
You will have to wait for the administrator to approve your email and phone number(please make sure your phone number is Saudi)
Payment process will take up to 24 hours to be approved in case of these domains (com.sa, .sa, net.sa, .pub.sa )
otherwise the following domains will require approval from the Saudi network information centre (shc.sa, .med.sa, .org.sa, .edu.sa).

What are the advantages of obtaining a Saudi domain ending with (.sa) ?

The advantages of a Saudi domain:
  • A national domain.
  • The credibility of the domain for citizens and residents in the kingdom and abroad.
  • Ensuring ownership of the domain for the registrant to avoid losing domain to others
  • Web hosting technical support for the domain registrants

What are the documents required to register a new domain?

To register a new domain you need to attach a copy of official documents to prove the relationship between the wanted domain and the registered name on the official documents. Clarification of the relationship is needed.

How long is the registration period to reserve a new domain?

After attaching the right documents, it takes up to 24 hours to confirm the reservation of a new domain.

What is required to renew a domain?

You only need to select the domain and pay the renewal fees and the domain will automatically be renewed

How do I pay?

You can pay online through credit card, Mada card, or through an electronic wallet available on the application.

How do I transfer my domain from another registrar?

You only need these few steps to move your domain to DNet from NIC.sa or (any other registrar):
  • First go to nic.sa and choose the domain you want to move using (send auth code) button.
  • Next, you should fill the application and agree to the terms, and a message will be sent to the administrative phone and email.
  • Open your email and click on the link attached, insert the code sent to your phone and agree to the terms to see the auth code.
  • After registering in (dnet.sa) click on (start transferring your domain now) button.
  • Insert the code in the auth code field and type the domain.
  • Confirm application and agree to the terms.
  • You will receive a message on your phone and to the administrative email to confirm.
  • Pay domain renew fees for one year to complete the process within a maximum of 5 days.

 

What are the criteria of identifying the relationship for registering a domain for institutes and companies?


Domain extensions avilable for institutes or companies are:
  • .sa
  • .com.sa
  • .net.sa (information technology, communication services, media services or postal services, for example.. internet suppliers, hosting suppliers, media and television)
  • .السعودية
Identifying relationship:
Clarify the relationship between the wanted domain name and the name in the commercial registration, or a commercial brand linked to it.

Upload documents:
Commercial registration or Commercial brand.

for more information please visit website 
 

What are the criteria to identify the relationship for registering domains for individuals?



Extintions avalable for individuals are:
  • .sa
  • .pub.sa
  • .السعودية

identifying relationship :

Clarify the relationship between the domain name wanted with the first and second name, first and last name or one of their shorts according to the Identifying Document or Premium Residency.


Uploading documents
dentifiyng Document or Premium Residency.

For more information please vixit Nic website


 

What are the Eligibility conditions for registration?


2LD or 3LD Domain names may be registered within the Saudi Latin ccTLD according to the following:
  1. (.sa) Dedicated to any natural person or legal entity. It is considered as a 2LD Latin domain name.
  2. (.com.sa) Dedicated only for entities that provide commercial services with a valid Commercial Registration (or equivalent) issued by a pertinent authority in Saudi Arabia (e.g., Ministry of Commerce and Investment (MOCI); or for locally registered trade names and/or trademarks with MOCI.
  3. (.edu.sa) Dedicated only for educational and training institutions that provide services directly to students (e.g., schools, universities, training institutes) with valid licenses issued by a pertinent authority in the Kingdom of Saudi Arabia (e.g., Ministry of Education, Technical and Vocational Training Corporation).
  4. (.sch.sa) Dedicated only for kindergartens, elementary schools, secondary schools, and high schools with valid licenses issued by a pertinent authority in the Kingdom of Saudi Arabia (e.g., Ministry of Education).
  5. (.med.sa) Dedicated only for entities that provide health services (e.g., hospitals, medical clinics, pharmacies), with valid licenses issued by a pertinent authority in the Kingdom of Saudi Arabia (e.g., Ministry of Health).
  6. (.gov.sa) Dedicated only for governmental entities in the Kingdom of Saudi Arabia including ministries, authorities, and general agencies.
  7. (.net.sa) Dedicated to entities that provide information technology services, communications services, media services, or postal services (e.g., ISPs, web hosting, TV and news media ), with valid licenses issued by a pertinent authority in the Kingdom of Saudi Arabia (e.g., Communications & Information Technology Commission, Ministry of Commerce and Investment, or Ministry of Media).
  8. (.org.sa) Dedicated for non-profit organizations in the Kingdom of Saudi Arabia, including societies, charities, clubs, embassies, conferences and public organizations.
  9. (pub.sa) Dedicated only for individuals.

Can I renew my domain for more than 1 year at a time?

yes you can renew your domain a maximum period of 10 years .

How much will a domain transfer or registration will cost me?

Transfer and registration are free of charge,
However you need to renew once yoy register/ transfer for 1 year.
renewal cost will be 99 SR only،VAT included.

When I transfer my domain will my website be effected?

Transfering domains will not effect your website and will not be noticed by your website visitors.

Can I transfer more than 1 domain at a time?

Yes, you can transfer up to 20 domains at a time.
 

Do you offer DNS management?

We can help managing DNS via these servers:
NS1.dnets.com
NS2.dnets.com

What are the kinds of DNS records that you have?

we have the following records:
A,AAAA,CNAME,MX,TXT,NS.

What are the domain management services that you offer?

We offer the following services:
  1. Unlock transfer key
  2. Renew domain
  3. Enable and disable DNSSEC.
  4. DNS management.
  5. Send authentication code to administrative officer.
  6. Edit server's names.
  7. Edit sector information.
  8. Edit administrative officer's information.
  9. Edit technical officer's information.
  10. Edit financial officer's information.
  11. Waive domain to another entity.
  12. Waive domain to another account inside DNet.
  13. Delete domain.

I have 15 domains to transfer, and I also want to renew them for 7 more years, can I do that?

During the transfer you will have to renew for 1 year only.
after transfering to DNet you can renew your domains up to a 10 years maximum.

What are the documents that I can attach?

You can attach any of the following documents :
Commercial registration certificate.
Lowyer's license.
Agency registration certificate.
Association registration certificate.
Freelancer certificate.
National ID or Premium Residency.

What is DNSSEC؟

24/7 Technical support

Technical team ready to assist you