All your email services in one place With Google Workspace, dmail , or Microsoft, you can get an email address at a private domain using your company's chosen domain name, like susan@yourcompany. A professional email address helps gain customer trust, and also allows you to create group mailing lists, such as sales@yourcompany.
Make sure the domain you want is available, if so then sign up for an account on the website.
After signing up, fill up the form and attach the necessary documents.
You will have to wait for the administrator to approve your email and phone number.
The payment process will take up to 24 hours to be approved in case of these domains (com.sa, .sa, net.sa, .pub.sa ). On the other hand the following domains will require approval from the Saudi network information centre (shc.sa, .med.sa, .org.sa, .edu.sa).
What are the advantages of obtaining a Saudi domain ending with (.sa) ?
The advantages of a Saudi domain:
A national domain.
The credibility of the domain for citizens and residents in the kingdom and abroad.
Ensuring ownership of the domain for the registrant to avoid losing domain to others
Web hosting technical support for the domain registrants
What are the documents required to register a new domain?
To register a new domain you need to attach a copy of official documents to prove the relationship between the wanted domain and the registered name on the official documents. Clarification of the relationship is needed.
You can attach any of the following documents :
Commercial registration certificate.
Agency registration certificate.
Association registration certificate.
National ID or Premium Residency.
How long is the registration period to reserve a new domain?
After attaching the right documents, it takes up to 24 hours to confirm the reservation of a new domain.
What is required to renew a domain?
You only need to select the domain and pay the renewal fees and the domain will automatically be renewed
How do I pay?
You can pay online through a Visa, MasterCard, Amex, Apple pay, or a Mada card.
Can I renew my domain for more than 1 year at a time?
Yes you can renew your domain a maximum period of 10 years .
How much will a domain transfer or registration or renewal will cost me?
The registration and renewal cost will be 99 SR only VAT included.
The transfer with renewal cost will be 69.30 SR only VAT included.
When I transfer my domain will my website be effected?
Transfering domains will not effect your website and will not be noticed by your website visitors.
Can I transfer more than 1 domain at a time?
Yes, you can transfer up to 20 domains at a time.
How do I transfer my domain from another registrar?
You only need these few steps to move your domain to DNet from (any other registrar):
We can help managing DNS via these servers:
What are the kinds of DNS records that you have?
We have the following records:
I have 15 domains to transfer, and I also want to renew them for 7 more years, can I do that?
During the transfer you will have to renew for 1 year only.
After transfering to DNet you can renew your domains up to a 10 years maximum.
What are the eligibility conditions for registration?
2LD or 3LD Domain names may be registered within the Saudi Latin ccTLD according to the following:
(.sa) Dedicated to any natural person or legal entity. It is considered as a 2LD Latin domain name.
(.com.sa) Dedicated only for entities that provide commercial services with a valid Commercial Registration (or equivalent) issued by a pertinent authority in Saudi Arabia (e.g., Ministry of Commerce and Investment (MOCI); or for locally registered trade names and/or trademarks with MOCI.
(.edu.sa) Dedicated only for educational and training institutions that provide services directly to students (e.g., schools, universities, training institutes) with valid licenses issued by a pertinent authority in the Kingdom of Saudi Arabia (e.g., Ministry of Education, Technical and Vocational Training Corporation).
(.sch.sa) Dedicated only for kindergartens, elementary schools, secondary schools, and high schools with valid licenses issued by a pertinent authority in the Kingdom of Saudi Arabia (e.g., Ministry of Education).
(.med.sa) Dedicated only for entities that provide health services (e.g., hospitals, medical clinics, pharmacies), with valid licenses issued by a pertinent authority in the Kingdom of Saudi Arabia (e.g., Ministry of Health).
(.gov.sa) Dedicated only for governmental entities in the Kingdom of Saudi Arabia including ministries, authorities, and general agencies.
(.net.sa) Dedicated to entities that provide information technology services, communications services, media services, or postal services (e.g., ISPs, web hosting, TV and news media ), with valid licenses issued by a pertinent authority in the Kingdom of Saudi Arabia (e.g., Communications & Information Technology Commission, Ministry of Commerce and Investment, or Ministry of Media).
(.org.sa) Dedicated for non-profit organizations in the Kingdom of Saudi Arabia, including societies, charities, clubs, embassies, conferences and public organizations.
(pub.sa) Dedicated only for individuals.
How can I refund once the order is cancelled?
Go to my purshases > wallet > click on Balance transfer request
Can I remove my active domain?
Yes, you can remove it by loging to your account > my domains > details > dropdown option.
Can I get the valid certification of my domain?
Yes, click on drop-down option in domain details page.
What are the domain management services that you offer?
We offer the following services:
Unlock transfer key
Enable and disable DNSSEC.
Send authentication code to administrative officer.
Edit server's names.
Edit sector information.
Edit administrative officer's information.
Edit technical officer's information.
Edit financial officer's information.
Waive domain to another entity.
Waive domain to another account inside DNet.
Can I use the email services with my domain?
Go to my products page after login to your account
Get subscribe in one if the available email services google workspace or dmail
Select the no of email license you want and proceed to payment page
Go back to your product page and click on the detail and add a new email user
If you still see a notification on top of product detail page please click to open another page
Copy each record and go to 'my domain tab' > domain detail > configure DNS and add the records
Then back to the product page and make a refresh till the verification green icon appears
In case you are using a NS which belongs to the hosting side please contact them for support.
Can't manage the DNS.
According to the NS in the domain detail page you must manage the DNS from the hosting provider side.
How to update the administrative info / entity name?
To update the current administrative info / entity name go to my domains > click on the grey icon > choose Update the entity's data/administrative coordinator
What is DNSSEC?
Domain Name Secure Extension (DNSSEC) is a technology that enables the registrant to protect its domain name by electronically signing the domain name data in order to enable the survey devices to verify the validity of the data as well as the validity of its source. For more information, you can visit the website for this technology ( www.dnssec.sa).
How can I charge my wallet?
Go to my purchases > wallet > then click on 'Balance topup request'
We cannot control the domain because the account registrant cannot be contacted.
In case you miss the communicate with the right person who created an account with dnet and have the access to the domain you will need to do the following to join the domain to another account:
Create a new account at dnet.sa
Go to my domains > click on the setting icon
Click on 'Update the entity's data/administrative coordinator' and fill in the form
Again click on the 'Joining the domain to another account'
Then our team will review your order and get back to you shortly.
What is the space provided per Email Account?
Each email account comes with 30 GB space for (Google workspace)
Each email account comes with 10 GB space for (dmail)
Each email account comes with 1 TB space for (Microsoft 365)
How to add email users for my microsoft email?
Click on my products > details
User default email and password to log in
Click on the blue button
after login go to my domains and add your domain name, then back to users to add users
Can I add subdomain?
We don't offer a subdomain service
How to connect my domain with the hosting provider?
Go to my domains > detail > update names servers
How to add sub-user in my account?
Go to my domains > detail > add sub-users
What's the permission I can give to the sub-users?
View only or update such as; renew the expired domain, update NS, update domain administrator
How to transfer the domain from between dnet's customers account?
Go to my domains > detail > transfer domain to another account in dnet
I have updated the NS but, not getting update
Please make sure to accept the update by approve the request on that email sent to the domain administrator
When trying to make a new request the system shows there's pending orders
Go to my orders > detail > try to complete the pending order or reject it
What's the benefit of the security lock?
Domain Lock prevents any unauthorized attempts to transfer your domain to another registrar
Do you provide a hosting to my domain?
We don't provide a hosting service
Why the NS is not yet propogate after 72H?
Please contact the NS provider to assist you
How to connect my domain via IP address
Please make sure your domain is pointing to dnet NS then go to domain detail page and NS then add a record with the type A
When making the payment for the domain it means the domain is reserved?
No, we don't guarantee that your domain is reserved till we review your request which takes about 24 H
Why is the payment process must be done before reviewing the request?
The revision for your request can be after making the payment, in case your request doesn't meet the requirements then your payment can be fully refunded to your account as a balance
I haven't receive any email in the domain administrator's email
Please go to my orders > detail > resend email
Who's the domain administrator?
A natural person or legal entity based in Saudi Arabia, designated by the Registrant as the contact person in the domain name record
What's the different between renew domain and restore domain?
Restore the domain: it is after the end of the renewal period and the domain owner did not renew it after its expiration
Renewal: you can renew the domain before it expires
Go to my domains > other tools > update domain administrator
How i can add email in dmail subscription?
Go to my products> details> add email
Can I restore my subscription?
Yes, Go to my products and restore the product
How i can manage the number of licenses in dmail subscription?
Go to my products> details> manage license
How i can manage the number of licenses in Google Workspace subscription?
Go to my products> details> manage license
How to create a strong password?
1. Make It 8 Characters or Longer
2. Do Not Use Personal Data.
3. An English uppercase character (A-Z) .
4. An English lowercase character (a-z) .
5. Use a number (0-9) .
6. Use a symbol (such as @).
7. Don’t use a sequential list of numbers or letters, like “abcde” or “12345.”.